Introduction

This Privacy Policy describes how Transition of Life® collects, uses and protects the personal information that you provide to us when using our website. We respect your privacy and are committed to protecting your personal data in accordance with the European LGPD and other applicable regulations.

 

Information gathering

We receive, collect and store information that you enter on our website or provide to us in other ways. This includes the Internet Protocol (IP) address used to connect to the Internet, login information, email address, password, information about your computer and connection, as well as your purchase history. We use software tools to measure and collect session information, such as page response times, length of visits to specific pages, page interaction information, and methods used to navigate away from the site. We also collect personally identifiable information, payment details, comments, suggestions, product reviews, recommendations and personal profile.

 

Use of Information

The personal information we collect is used exclusively for the following purposes:

- Provide and operate the services offered on our website.
- Provide ongoing customer assistance and technical support to our users.
- Communicate with our visitors and users through general and personalized notices related to the service and promotional messages.
- Create aggregated statistical data and other non-personal information, which we or our business partners can use to improve our services and provide relevant statistics.
- Comply with applicable laws and regulations.

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Data Storage

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell products and services. Data may be stored through Wix.com's data storage, its databases and general applications. Wix.com ensures the security of your data by storing it on secure servers behind a firewall.

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Payment Security

All direct payment gateways offered by Wix.com and used by our company comply with the standards established by PCI-DSS administered by the PCI Security Standards Council. This ensures the secure handling of credit card information by our store and its service providers.

 

Communication

We may contact you to notify you about your account, resolve problems, collect fees or money owed, gather your opinions through surveys, send updates about our company, or enforce agreements and applicable laws. This communication can be done by email, telephone, text messages or postal mail.

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Modifications to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon publication on our website. If we make material changes, we will notify you that the policy has been updated.

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Your rights

If you wish to access, correct, modify or delete any personal information we have about you, please contact us at hola @ traniciondevida.es or send us an email at Passeig de Sant Bernat 21 - Sabadell, Barcelona, Spain 08207.

We remind you that it is important to review this privacy policy regularly to stay informed about how we handle your personal data. If you have any questions or concerns about this policy, please do not hesitate to contact us.

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Date for last update: November 2, 2023

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